I have AIR 1.0 installed, cannot install/upgrade to AIR 1.1.
I'm running WinXP.
Here is the install/unistall log (gives me the same output either way):
I have tried:
Any help would be great. Thanks!
Here is the install/unistall log (gives me the same output either way):
Performing runtime install
UI SWF load is complete
UI initialized
starting user confirmation
Installation type: new
starting install
Scheduling runtime installation operations
Installed Product GUID: is same:false
Beginning runtime installation
Beginning install
Installing c:\docume~1\brian\locals~1\temp\air43.tmp\setup.msi
Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Uninstall scheduled for a product which is not installed" errorID=0]
Rolling back install of c:\docume~1\brian\locals~1\temp\air43.tmp\setup.msi
Rollback due to error complete
error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Uninstall scheduled for a product which is not installed" errorID=0]
runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Uninstall scheduled for a product which is not installed" errorID=0]
begin quitting
error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
UI SWF load is complete
UI initialized
starting user confirmation
Installation type: new
starting install
Scheduling runtime installation operations
Installed Product GUID: is same:false
Beginning runtime installation
Beginning install
Installing c:\docume~1\brian\locals~1\temp\air43.tmp\setup.msi
Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Uninstall scheduled for a product which is not installed" errorID=0]
Rolling back install of c:\docume~1\brian\locals~1\temp\air43.tmp\setup.msi
Rollback due to error complete
error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Uninstall scheduled for a product which is not installed" errorID=0]
runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Uninstall scheduled for a product which is not installed" errorID=0]
begin quitting
error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
I have tried:
Uninstall using Windows Add/Remove -
Cannot find the .msi of the Adobe installer/uninstaller
Removing the item from registry
(HKCU>Software>Microsoft>Windows>CurrentVersion>....
remove "1F...") - Installer folder not there in HKCU, "1F.." entry
not found in HKLM
Remove through command-line
"-uninstall" command - uninstallation failed consult logs
Windows Install Clean Up Utility,
Removed all Adobe AIR and Adobe Setup - no effact
Any help would be great. Thanks!